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Sorry it has been so long since I posted last. I recently left my job at E1 Entertainment and have moved on to a new position as New Media and Marketing Associate at Roy Thomson Hall.

Sorry it has been so long since I posted last. I recently left my job at E1 Entertainment and have moved on to a new position as New Media and Marketing Associate at Roy Thomson Hall. Everything has been going great and I love my new job and lucky for me – it is right up the street from where I live.

I’ll try to start posting more often now that things have settled down a little and I promise to include more videos and photos.

🙂

Blog,Internet,Links,Music

Today’s musicians, both mainstream and indie, are using social media to connect with fans, build anticipation, and generate revenue in new and unique ways. The products range from singles to mix tapes to digital six-packs, even oddly shaped USB sticks, vinyl, and the occasional traditional album. But how are these artists reaching their new fan bases online through social channels? Much like the business world, social media promotion for musicians is still a very new game, with no exact recipe for platinum success. There are however, some innovations being put forth, and a new connection is being formed between artists and fans — a connection that empowers both to give each other what they are looking for.

Greg Rollett runs a music marketing company from his laptop in Orlando, FL. He is an advocate of the New Music Economy and very hopeful that artists can still live the rock star lifestyle in the digital age. Connect with Greg on Twitter, @g_ro.

Today’s musicians, both mainstream and indie, are using social media to connect with fans, build anticipation, and generate revenue in new and unique ways. The products range from singles to mix tapes to digital six-packs, even oddly shaped USB sticks, vinyl, and the occasional traditional album.

But how are these artists reaching their new fan bases online through social channels? Much like the business world, social media promotion for musicians is still a very new game, with no exact recipe for platinum success.

There are however, some innovations being put forth, and a new connection is being formed between artists and fans — a connection that empowers both to give each other what they are looking for.

Fan-Funded Projects

We have all heard about the success of micro lending organizations like Kiva, which use multiple small payments to contribute to a larger goal. The same process is being applied to creating an album or a music-based project.

One such project is the Washington D.C.-based indie hip-hop group Panacea. The producer/MC duo listed their project on Kickstater, a funding platform for artists, designers, filmmakers, musicians, journalists, inventors, explorers, and others.

The project was posted on the morning of February 26th. According to Jeremy Calvery, the group’s Director of Digital Media and Promotion, “We were at $1,000 before the end of the first day. We had to increase the number of $200 packages from three to five over the weekend because people were e-mailing and literally begging for the chance to ‘buy’ the whole back catalog. Less than five full days from the first e-mail to the list, we had reached the funding goal of $3,800, which was set to be just a bit more than what the minimum press of 250 vinyl copies was going to cost.”

Another hip-hop outfit, the Get Busy Committee, also launched a project on Kickstarter. In their drive to raise $3,218, they included one premium pledge level at $1,000 — an investment that netted the donor a song about him or herself to be included on the record, as well as a platinum plaque. They sold this spot within 24 hours.

Using Video to Create Buzz

Another approach musicians are taking is the use of web video series. Indie pop artist Mike Posner has been telling his story over the course of a video series titled “One Foot Out The Door.” Daniel Weisman, Mike’s manager, stated that he was attempting to create an income stream for Mike while he was finishing college and working on his debut album.

Daniel and his management company Elitaste were approached by the shoe company Puma about integrated artist campaigns. Puma ended up sponsoring Mike’s last semester in college, and provided a camera crew to follow him from classes, to the studio, to shows all over the country.

Daniel wanted to do something special for the Mashable () readers when I reached out to him, so fresh off the upload, here is the premier of Episode #10 of “One Foot Out The Door.”

Live streaming has also been worthwhile for big announcements. Underground artists the Kottonmouth Kings turned to Ustream to tell their fans all about their new album and when they could expect it in local stores.

The video was watched live and formatted like a press conference, with fans getting the chance to ask questions and share their feedback. It was a smart way to bring their fans into the experience and give back to the community that has supported them for 10+ years.

Creativity From the Fans

Rob And Kal are a pop/rock act from the UK who are taking fans inside their studio and the music creation process. They call it Mubla 2.0, which Rob defined as “our interactive recording project where we come up with song ideas and you help us develop them with your comments, suggestions and musicianship.”

So far they have five songs in progress with fans like Adam saying, “I just feel the intro has a little too much going on and 2.33 to 2.56 I almost want the piano to play and pull at the heart strings.” Another commenter named Russell gave tips like, “Think drums and a bit more of heavier guitar would go down nicely particularly near end.”

This concept empowers fans and gives them a product they feel responsible for and connected to. The project can only strengthen the bond between fans and artists, and result in an easier sale when the time comes to release an album.

Reaching Out to Non-Music Bloggers

Glasses Malone, a new artist signed with Cash Money Records, is turning to bloggers to get the word out about his new album “Beach Cruiser.” What makes his campaign unique is that unlike traditional artists who look to get their tracks on highly trafficked MP3 blogs and review sites, Glasses and his team are focused on adding value to bloggers whose primary focus is not on music.

A marketing rep for Glasses told me, “These bloggers are more open to running contests and integrated campaigns than traditional music bloggers because they are not accustomed to being pitched by a major label artist. We have found blogs that love unique and fresh content that will separate them from their peers and competition, and it is working out very well for us so far.”

Armed with a research team, they have been targeting biking blogs, college blogs, beach lifestyle sites and more, all with the hope of driving new traffic to Glasses’ site and generating some pre-album buzz.

Conclusion

No matter what the labels and corporations are doing, musicians are taking it upon themselves to use social channels to connect with fans, offer value, and create relationship. This has ultimately led to new business models and revenue streams from sponsorships, touring and live appearances, custom products, and social monetization through advertising.

Blog,Internet

Collaboration and crowdsourcing are the realities of today’s public Internet, and the trend is now gaining real traction in the workplace. Smart companies increasingly understand that their richest source of insight, ideas, data, and information is within their own employees. They are the ones whose talent, work, and daily interactions with the product make the business what it is.

I found this article on Mashable and found it extremely interesting. From personal experience we use social media to make better, more educated business decisions. Enjoy!

Collaboration and crowdsourcing are the realities of today’s public Internet, and the trend is now gaining real traction in the workplace. Smart companies increasingly understand that their richest source of insight, ideas, data, and information is within their own employees. They are the ones whose talent, work, and daily interactions with the product make the business what it is.

Just as so many of us look to the Yelp community to figure out where to make our dinner reservations, companies are increasingly looking to the employee crowd for the knowledge and insight to make better business decisions.

Enterprise Social Networks

“If only HP knew what HP knows, we would be three times more productive.” – Lew Platt, Former CEO of HP

As the social enterprise builds momentum, the big question is: How will companies effectively tap the employee crowd to become more productive?

Enterprise social networks arm companies with social media functionality, allowing them to collaborate with their employees around up-to-the-minute information. Late last year, Salesforce stirred up some buzz around enterprise social networking with the announcement of its Chatter Collaboration Platform. Currently in beta, Chatter aims to bring together elements of Facebook, Twitter and other real-time services. By integrating profiles, feeds and groups across its platform, Salesforce offers its end users the same functionality they already use to share ideas and information on public social networks.

While social networking functionality excels at connecting teams around projects, information, and qualitative data, it falls short in its ability to drive quantitative, actionable insights — the holy grail for project managers and enterprise forecasting groups.

Prediction Markets

Prediction markets are all about tapping the crowd to source hard, unbiased quantitative metrics about the future of projects and business initiatives. A prediction market works like a stock market of sorts, allowing employees to anonymously place “bets” on key forecasts: When will the product really ship? How much will we sell in Q1? Will our competitor enter the market in 2010? And so forth.

Business leaders rely on metrics and data to inform decisions around new products and opportunities, but traditional forecasting methods suffer from bias and lack of first-hand information. That’s why business forecasting is an ideal target for the application of crowd wisdom. While bets are made anonymously, some prediction market software applications have built-in reward systems for accurate forecasters. And the accuracy of prediction markets over traditional forecasting methods is proven again and again.

Crowdsourcing the Next Big Idea

There’s a good chance that a company’s next big idea could be hidden within the people who are most engaged with its product and brand. More companies are turning to the crowd for ideas on all aspects of their business by creating online public forums. In 2008, Starbucks launched a major initiative to enhance their services with a website called My Starbucks Idea that polls members on decisions that would most directly impact them.

This kind of innovation sourcing applies to the enterprise as well. Companies like Brightidea and InnoCentive are helping their customers tap resources to inspire, gather, and manage ideas and innovation from within their employee ranks.

The Future

As collaborative technologies gain traction, the future of enterprise will include internal social networks, prediction markets, and idea management platforms. In this vision, social networks will be the default location for a collaborative employee community. Think of it as a wide and deep pool of employee knowledge and ideas.

Prediction markets will then aggregate this knowledge to produce actionable, people-powered forecasts. The result is an ultra-rich information source that will lay the foundation for smarter, better-informed company decisions. We are already seeing the first movement towards this integrated vision with products like 12sprints from SAP.

The ability to manage and profit from employee knowledge through social networks, idea funnels, and prediction markets will be the defining competitive advantage for this decade. Employees will have a voice and enterprises will truly leverage their most valuable assets.

Blog,Internet

Fortune 500 companies got into the Twittering act in a big way last year, according to a study released by the Society for New Communications Research. Thirty-five percent of Fortune 500 corporations had an active Twitter account as of last year (i.e., one with a post within the past 30 days), according to the study.

Fortune 500 companies got into the Twittering act in a big way last year, according to a study released by the Society for New Communications Research.

Thirty-five percent of Fortune 500 corporations had an active Twitter account as of last year (i.e., one with a post within the past 30 days), according to the study.

Among the top 100 companies on the roster, 47 percent had a Twitter account. Twenty-two percent of all Fortune 500 companies had a “public-facing corporate blog,” and more than eight in 10 of those linked directly to a corporate Twitter account.

Four of the top five corporations — Walmart, Chevron, ConocoPhillips and General Electric — “consistently post on their Twitter accounts,” according to the study, titled “The Fortune 500 and Social Media: A Longitudinal Study of Blogging and Twitter Usage by America’s Largest Companies.” (ExxonMobil was the exception.)

In a breakdown by industry, 13 of the Fortune 500 insurance companies had an active Twitter account, making that sector the most likely to tweet. Eleven of the food-related companies used Twitter.

Elsewhere on the new-media front, the study found 19 percent of Fortune 500 corporations using podcasting and 31 percent using video blogging. The rise in podcasting from the previous year was fairly modest (up from 16 percent). But the rise in video blogging was steep (from 21 percent in 2008). The study did not include comparative data from 2008 for companies’ Twitter usage.

The study was conducted by Nora Ganim Barnes, senior fellow and research chair of the Society for New Communications Research (as well as a marketing professor at the University of Massachusetts Dartmouth), and Eric Mattson, CEO of Financial Insite, a Seattle-based research firm. —Mark Dolliver, Adweek

Blog,Internet

Because I get this question all of the time – I thought I’d post something I found online to help with how to create backgrounds for sites like youtube, myspace and twitter. Enjoy!

HOW TO: Create Custom Backgrounds for Twitter, YouTube, & MySpace

If you’re using your social media profiles to promote your personal brand or business, chances are that pre-made themes and watermarked templates just won’t cut it. You need a custom design to make your profile stand apart from the rest and convey important information about who you are.

Some of our favorite social networks afford us this customization, but there are a few tricks that may save you some time and frustration when creating a custom profile background. While none of these can replace the eye of a great graphic designer, they should help you get a sense of the layout you’re after.

Choose an Image Editor

To start, you’ll need an image editor. Photoshop is probably best suited for the task, but there are plenty of free alternatives on the web.

Gimp is a free, open source image editing and compositing tool that has many of the layering and filtering abilities of Photoshop.

Aviary’s Phoenix is another great free tool that is entirely web based. You can edit and layer images in a Photoshop-like environment right in your web browser, then save the finished product to your desktop.

Photoshop.com also offers a free, “lite,” web-based version of the popular editor.

Once you’ve chosen your tool, it’s time to get to work.

Twitter

A great Twitter background makes an impression on potential followers. It should communicate who you are and what people should expect from your tweets. Here are some examples of great Twitter backgrounds:

Dimensions: The column that contains your tweets and profile information will always take up about 760 pixels of screen real estate. What’s left for the background will be determined by the user’s monitor. Everyone viewing your profile will see it a little differently, depending on the resolution of their screen. A safe bet to ensure that your background will not be cut off or tiled at most resolutions is a 1680 x 1200 pixel image. The image resolution should be web standard 72 dpi.

Maximum File Size: 800 KB

Layout: Accounting for the 760 pixel center column, the space left over on either side will depend on the visitor’s resolution. The space at the top for the Twitter logo will remain constant at about 65 pixels, and a good rule of thumb is to leave about 200 pixels at the left for your design. This will accommodate most monitor resolutions.

Twitter aligns the background image to the top left, so it is important to focus your main content in that area as shown. The further to the left an element appears, the least likely it will be cut off on a low resolution monitor.

There are a few tools that may help you determine what your layout will look like at different resolutions. To quickly determine your own resolutions as a reference point, jump over to whatismyscreenresolution.com.

For FireFox users, the Web Developer add-on will resize your browser to fit common monitor resolutions so you can see what your layout might look like for other users.

Screen-resolution.com is also a handy tool for popping URLs into resolution-specific browers windows.

Design Tip: Don’t clutter your background with too much information. Because URLs are not clickable in a background, this space is better suited for logos, photos, or other clean graphic elements that express who you are. If you’re encouraging people to connect with you outside of Twitter, make sure the one URL in your profile links to your contact information.

Also, be sure to choose text and link colors that compliment your background.

How To Add It:

YouTube

A branded YouTube () channel is a great way to identify yourself to viewers when they land on your video pages. Here are some examples of great YouTube channel designs:

Dimensions: YouTube channel backgrounds work similarly to Twitter backgrounds in that they must account for the fixed width of the channel content. The area that displays your videos and profile information is 960 pixels wide. Note that the top area that displays the YouTube logo and search is not taken into account with regard to your background. Your background image will begin below the white YouTube bar, so all content should be started near the top of your image.

Like Twitter, screen real estate depends on monitor resolution. A good image size to work with is 2000 x 2200 pixels total.

Maximum File Size: 256 KB

Layout: It is important to understand that YouTube will center your background image behind your channel content. This means that your important image content should appear just to the left and right of the 960 pixel center column. It also means that people with large or widescreen monitors will see much more of your image stretching out to the right and left of their screen. This is why it’s good to use a very wide image (2000 pixels, in this example).

Whereas your Twitter background should be focused as far to the left as possible, the content in your YouTube background should be as close to the central 960 pixel column as possible without going behind it. Again, test different resolutions with the tools above to see where viewers might be cropping your image and adjust accordingly to account for variation.

Design Tip: Because widescreen monitors may view much more of your image on the left and right, it may be useful to incorporate a fade to a solid color on each end. Then, make the page background that same color to avoid an unsightly “break” in the design.

Also, be sure to implement complimentary box and text colors.

How To Add It:

MySpace

Though MySpace has fallen out of vogue in recent years, it is still a viable platform for younger users and a destination for many bands and music sharers.

If you’re looking to make a statement with your MySpace page, a well-tailored background could do the trick.

Here are some impressive ones:

Dimensions: MySpace’s “Profile 2.0″ customization is actually very flexible and allows a few options. You can change your content size between 960 pixels, 750 pixels, or 100% (which wipes out the background entirely). Decide which layout you like best and build your background to match. The full size should account for large monitors, so something in the neighborhood of 2000 x 2200 pixels should work here as well.

Maximum File Size: Any, but best to keep it under 500K for quick load times.

File hosting: Unlike Twitter and YouTube, Myspace will not host your background file, but simply reference it from a URL. If you don’t own web space, there are plenty of places you can host an image for free, including PhotoBucket and ImageShack . Upload your image to one of these sites and paste the image URL into MySpace’s layout editor.

Layout: Again, MySpace is surprisingly flexible, and the advanced layout editor allows you to align your background against any quadrant of the screen, or center it. It’s up to you how you want to approach the layout. Simply account for your content column (750 or 960 pixels) and design around it. Then position your image accordingly. The best designs fit their graphic elements snugly against the content column so that they’ll be visible at any resolution.

How To Add It:

Others

The two other big dogs of social networking, Facebook and LinkedIn , don’t offer background customization options. While this may be a disappointment to some, many would argue that the clean, uniform look of these sites has contributed to their success.

Blog,Internet

Found another great article on Mashable that I thought I’d pass along. It’s common sense but I’ve found recently that just hosting contests and giving away free items isn’t really a great way to retain customers. It’s nice to know that thinking outside of the box and providing them with exclusives they can’t get anywhere else than by following us and participating with us on social media is a better way to go.

There are many times or reasons that a small business will receive an influx of new customers — such as around the holidays for retail stores, during a new product or service launch or after a local advertising campaign. While new customers are great, returning customers are even better. Social media offers a number of opportunities to turn your new and existing customers into repeat customers and fans.

Hook New Customers on Social Media

The first thing you should do is direct new customers to your social media accounts. A good way to do that is to incentivize that act of becoming your friend, fan, or follower. Offer those who have just made a purchase a discount on future business in the form of a coupon, but tie it to your social media presence. For example, retailers could let customers know at point of sale that if they become a fan of your business on Facebook , they’ll receive exclusive offers for discounts on future purchases. Or customers could be given instructions to tweet out a special hashtag with a message about your store after they follow your Twitter account, and once that’s done you could send them a direct message with a special offer.

This is not unlike the common practice of taking down e-mail or mailing addresses for mailing lists, but social media puts the user more in control since, when properly used, it is a two-way medium. That’s actually an advantage to small business owners because active, engaged customers will be more likely to give you their attention.

Concentrate on Building a Community

Once you have users signed up to follow you on social media sites, the trick to retaining them as customers is to keep them wanting to come back. That means constantly engaging them with new content, exclusive offers and information they can’t get elsewhere. The best way to grow your community is to consistently offer them quality content. That means forgoing the sales pitch most of the time.

Customers join communities because of the quality of information and because they want to be privy to news about sales, coupons, deals, new products, or changes to your business (e.g., new hours, changed location or updated menu items). But that doesn’t mean they want to receive constant sales come-ons. Delivering quality, helpful tips and information to your customers will make them more likely to want to do business with you and help build your online community.

Restaurants could share recipes or tips for properly reheating leftovers, for example, while plumbers could offer instructions for simple home fixes. Retailers could offer honest reviews of new products, and doctors could offer alerts about the latest medical research or health care policy updates. Get creative — what sorts of information can you provide your customer community? This type of content will help to build your social media community and turn new buyers into return customers.

Play Favorites

Social media is a great place to promote your general sales and events, but you should also consider offering your social media fans exclusive deals that cannot be had elsewhere. Online-only offers will keep fans returning for more and it will help to build a community around your store, service or brand, which is what social media is all about.

It’s certainly true that you should treat all of your customers well, but it doesn’t mean you should treat them all the same. Those customers that have taken the time to sign up as your fan, friend or follower have shown a heightened interest in your brand that should be recognized. By plying your social media followers with occasional exclusive deals or discounts, you can help turn customers into fans that will evangelize your business to others. That way, you can turn new customers into return customers, who in turn attract more new customers for you. That’s the type of cycle that social media, when put to work properly, can help you create.

Advertising,Blog,Internet

Being the online marketing guru and social media enthusiast that I am, I’m really looking forward to Monday and Tuesday because it is the nextMEDIA conference in Toronto! I’m looking over the schedule and making my picks of what to attend and there are so many interesting things!

Some highlights for me are:

Making Whuffie

Speaker
Tom Jenkins, Executive Chairman and Chief Strategy Officer – Open Text

Online communities are changing culture, business and the environment of Web 2.0. Join Tara Hunt, a true pioneer in online marketing, blogger at horsepigcow.com and the renowned author of The Whuffie Factor: Using the Power of Social Networks to Build Your Business, a breakthrough book on community marketing. More recently, Fast Company magazine named Tara Hunt one of 2009’s Most Influential Women in Technology. Find out how to master community marketing, avoid alienating newly emerging sensibilities and succeed in the participatory web economy.

Hunt

Speaker
Tara Hunt, Author – The Whuffie Factor

Casale Media Workshop
The Transition from Content Producer to Breadwinner – Using Advertising to Monetize Your Content Online

In Partnership with:
Casale Media

You had an idea. You turned that idea into content. You put that content up on a website. Now what? How will you translate your up front production efforts into a sustainable business model? How will you finance the everyday operations involved in managing and building on your content base? With advertising, of course! In this workshop, Casale Media’s Alex Gardner will provide you with an introduction to the most widely adopted methods of ad-based online content monetization (including a checklist for assessing your site’s advertiser appeal) and arm you with practical strategies for selecting an ad network best suited to your needs.

• What are my options for building an advertising-based monetization strategy?
• How do I assess the advertising revenue potential of my website?
• What is an ad network and how do I differentiate between the options?
• How do ad networks work with content producers?
• What are the benefits and challenges of working with an ad network?

Book this session.

Gardner

Speaker
Alex Gardner, Director of Publisher Relations – Casale Media

Keynote
Stop Advertising and Start Socializing

In Partnership with:
First Maximilian Associates

A consumer demanding more for less, buying value and values, and leveraging their social network to make decisions, a retail infrastructure consolidating its power base, looking to their own labels for differentiation, and in turn setting an ever increasing access tax for National Brands, and a media landscape that is cluttered, fragmented and lacking scale presents the perfect storm for organizations. To survive organizations will need to adapt their marketing process, and how they are structured to deploy it. They will move from spending to investing marketing dollars and will need a model that is actionable, measurable and accountable. Marketing budgets will no longer be capped but instead be deployed continuously until they stop generating a return on investment. Our guest speaker, Tony Chapman will delve into such question as:

• Will Canadian marketing offices survive in this flight to efficiency and global consolidation?
• Is social media the flavor of the month, or will it become the definitive channel for communication?
• How will organizations and their agencies have to reorganize to adapt to a faster, better and more efficient model?
• What role will mobility play in how consumer’s perceptions are shaped, and behavior is motivated?
• Do you think mass media can survive? If so which ones?

Chapman

Speaker
Tony Chapman, Founder and CEO – Capital C

Trendsetting: Digital Youth Uncut

It’s no secret that today’s youth presents a significant opportunity to savvy content producers who understand the lay of this new land. Young people’s use of digital media, from their appetite for free online content to the popularity of videogames, continues to redefine what it means to ‘watch television.’ This presentation will examine the core digital life and media trends in this demographic including an in-depth look at the Millennials, their growing appetite for mobile programming, online video, bite size programming and what this means for content producers. Consider such questions as:

• Who are the Millenials?
• What are their content expectations?
• How do they use different platforms to create their custom content menus?

Yigit

Speaker
Kaan Yigit, Founder and President – Solutions Research Group

TV Reframed
Who Said TV is Anti-Social?

In Partnership with:
Banff World Television Festival

The shared TV experience is returning, in a new form. The typical family room is being replaced by online virtual communities accessed through personal devices. These communities continue to amass millions of more members each week, and as the Internet finally comes to our living rooms with a new generation of devices like Boxee, it’s only a matter of time before television becomes social and social. This workshop will assess the partnership of social media and TV: will social media interactivity bring unique value to TV users?

• How can you connect TV channels and shows with Facebook, Twitter and Google to engage today’s masses?
• Will social media interactivity bring unique value for TV users?
• What does the social media sector offer the TV industry?
• What social TV apps are available for Integration?
• Are social networks the new entrant to the video market? Will social networks be a platform for future TV content delivery?
• What opportunity does this present for targeted advertising and bespoke TV programming?
• Who will benefit from the parasitical relationship of social media and TV?

Book this session.

Fox
Scissons
Sotto
MacArthur

Moderator
Amber MacArthur, New Media Journalist – Webnation for DiscoveryChannel.ca and CP24

Speaker
Maggie Fox, Founder and CEO – Social Media Group
Michael Scissons, President & Chief Executive Officer – Syncapse
Elmer Sotto, Head of Growth – Facebook Canada

PWC Workshop
$ Who’s Spending, Who Isn’t – The Next 5 Years in Entertainment and Media

In Partnership with:
PricewaterhouseCoopers

The nextMEDIA master class series includes interactive discussion and hands-on tutorials, uncovering key skills needed by 21st century digital executives. In collaboration with PWC, Michael Paterson will discuss the 2009- 2013 Global Entertainment and Media Outlook, PricewaterhouseCoopers’ independent forecast of spending for the next five years in 12 entertainment and media industry segments. In this data rich presentation you’ll understand how unprecedented economic conditions and technological change will significantly impact prospects in the near term for media companies and may expose long term weaknesses in some traditional media sectors. Book this session.

Paterson

Speaker
Michael Paterson, Partner, Canadian Entertainment & Media Practice – PricewaterhouseCoopers LLP

NEW! On Radar…..Companies & Change Agents

In Partnership with:
Ontario College of Art & Design

Partner Introduction: Sara Diamond, President

Welcome to nextMEDIA’s On Radar sessions, featuring the companies, gizmos and gadgets that need to be on your radar.

Avner Ronen, CEO & Co-Founder, Boxee
Named one of Rolling Stone’s “Agents of Change” for 2009, Ronen’s Boxee is software that is revolutionizing the way we entertain ourselves online.
Brian Nilles, CEO, Darwin Dimensions
Evolver.com has enabled the world’s population to become Visual Effects Artists and create stunningly beautiful 3D Avatars for use in high growth markets including Social Media, Virtual Worlds, Online Games, others.
Ori Inbar, Co-Founder, Ogmento
Prepare to have your reality reinvented! Ogmento is the driving force behind ground-breaking Augmented Reality (AR) and is already bringing revenue. Learn what AR is and how it’s done.
Chul Lee, Chief Technology Officer, Thoora
Thoora helps people discover the news attracting the most attention within social and traditional media by exploring the entire blogosphere, Twitter and thousands of traditional media sources.
Peter Sweeney, Founder & Chief Technology Officer, Primal Fusion Inc.
Primal Fusion is in the business of blowing minds! Just what is Thought Networking and how is it changing the face of social media?

Nilles
Roks
Inbar
Ronen
Sweeney

Moderator
Jason Roks, Founder – Zero In Inc.

Participants
Ori Inbar, Co-Founder & CEO – Ogmento
Brian Nilles, CEO – Darwin Dimensions Inc.
Avner Ronen, CEO and Co-Founder – Boxee
Peter Sweeney, Founder & Chief Technology Officer – Primal Fusion Inc.

Keynote
Creating Conversations

In Partnership with:
Kijiji Canada

Partner Introduction: Eric Pierni, Head of Advertising

Companies still struggle to understand online marketing as a new generation of digital opportunities unfolds. Consumers have never been so powerful, nor have they ever been so connected. Mitch Joel unravels the fascinating world of New Media. Learn how these marketing touch points are creating conversations in which the results are staggering and loyalty is off the charts. Words like Social Media and Web 2.0 control every boardroom discussion in relation to growing market shares and new marketing opportunities. Learn how to take part in these communities and conversations.

Joel

Speaker
Mitch Joel, President – Twist Image

Keynote
Digital Media and the Next Generation Social Web

In Partnership with:
Canadian Innovation Exchange

Partner Introduction: Robert Montgomery, CEO – Achilles Media Ltd. and First Maximilian Associates Inc.

As the Internet evolves, changing consumer behavior is having a direct impact on the types of systems and processes that media and marketing organizations must put in place to successfully reach target audiences. Tape-based workflows are being superseded by file-based workflows. Creative artifacts once deemed extraneous and left unmanaged are becoming critical intellectual property assets. Social networks and modern engagement styles are setting the bar higher for more compelling, immersive user experiences. Non-linear, digital distribution will ultimately characterize the manner in which a majority of media content is disseminated. A population with increasingly-sophisticated mobile devices will connect to a range of media-centric Cloud services, challenging and eventually leading to the obsolescence of many traditional services. Join us as we explore these trends, their implications for media and marketing organizations in the future, and the implied opportunity for digital media.

Jenkins

I’m also looking forward to meeting all of the other people who work in the industry and are working in similar positions to me.

Blog,Internet

Social Media Marketing Meets Huge Growth
‘Digital word of mouth’ changing the face of business
By Cindy Chan
Epoch Times Staff Oct 14, 2009

Twitter co-founder, Biz Stone, at the Twitter Conference in Los Angeles on Sept. 22, 2009. The free social networking and micro-blogging service allows users to post messages of 140 characters or less, known as ‘tweets.’ It has attracted tens of millions of users since its launch in August 2006. (Mark Ralston/AFP/Getty Images)

As the digital age offers burgeoning choices for people to network online, businesses are increasingly turning to social media like Facebook, Twitter, and blogs to do their advertising and marketing.

Combined with or as an alternative to traditional print, radio, and television, social media marketing is “a market that’s in huge growth right now,” said Dan Martell, an award-winning entrepreneur in the field of social networking innovations.

“We call it ‘digital word of mouth,’ because with social media, if you have a compelling message, with the new tools it allows people to share and essentially create a ‘word of quick marketing’ using digital online as a platform.”

Mr. Martell’s expertise has helped his brother’s company in “an industry that’s very old and archaic” thrive in leaps and bounds.

Pierre Martell owns Martell Home Builders, a construction company in Moncton, New Brunswick, that specializes in the promise that it can build a new home in 99 days.

The company is on Facebook, Twitter, and YouTube; runs a blog; and lets buyers follow their home construction progress online, get pictures, and post comments.

“Not only has [Pierre] seen amazing results in his ability to engage with his customers in the market, he’s also seen that translate into real dollars and cents where he’s one of the fastest growing homebuilders in Canada right now,” said Mr. Martell.

Social media is changing the way business is done, he said.

Beyond providing one-way information to the public, “it’s created an opportunity for companies that have the right culture and right brand to build a culture of transparency, and communicate at a frequency that’s never been seen before.”

Companies can have personal dialogues with contacts, resolve problems in real time, and improve their services all around.

“It allows people to know, like, and trust them at a faster pace,” he said.

Find the best fit and plan it out

Chris Burdge agrees. The president of BWEST, a Victoria, B.C.-based consulting firm that helps companies market their business using social media, email, and emerging web technology, Mr. Burdge said that for best results, companies must plan their entry into social media carefully, build a strategy, and then dedicate the resources.

“It’s like any other marketing vehicle. You want to figure out ‘who are we talking to,’ ‘where we are best going to reach them,’ ‘how it’s going to be most effective,’ and plan it out.”

While social media is free, an investment of time—and lots of it—is necessary if it’s going to be used as a marketing channel, Mr. Burdge said.

With the vast range of social networking tools and sites available, which one is the most effective?

“You really need to figure out what social platform is best for the characteristic of that person or that business owner,” said Mr. Martell.

He suggests Facebook for people who like to share information about themselves and things that interest them. For example, customers can follow a company’s fan page as it provides daily updates about its business and ways that people can save time and money in that industry.

YouTube would be a good option for those who like to be in front of a camera, he said. Companies can post corporate videos, everything from executive presentations and event highlights to segments for marketing, training, and customer self-help.

Those who like to write may consider setting up a blog or going on Twitter, which allows people to write short messages of up to 140 characters.

Companies can also post audio and video podcasts on their blogs and have updates instantly delivered to subscribers, Mr. Burdge said.

Among the numerous social media networks out there, LinkedIn has been around the longest, he noted. Over 45 million people worldwide use LinkedIn to make business contacts, according to its website.

And with a service called Ning.com, people can create their own Facebook-like social networks for their own business, hobby, or other interests, said Mr. Burdge.

Businesses of all sizes on board

While Canadians are the heaviest users of Facebook per capita, “there’s no more time investment for [someone] to communicate with one customer who is following him on Facebook, or 10,000,” Mr. Martell said.

To incorporate all this information into a company’s or an individual’s knowledge base, Flowtown, a firm that Mr. Martell co-founded, has built a tool for analyzing the emails of contacts so that connections can be automated and relationships further developed.

Last year, at age 28, he was among 12 winners of the Business Development Bank of Canada’s Young Entrepreneur Awards during its annual Small Business Week. This year’s Small Business Week takes place October 18 to 24.

But social media marketing is not only flourishing among small and medium-sized businesses. Big brands and established companies are also using it, such as Dell, General Mills, Ford, Cirque du Soleil, UPS, Home Depot, Coca Cola, Virgin America, and others, offering special deals as well as forums and other channels to interact with their communities.

U.K.-based comScore did a study in May 2009 on the 1.1 billion people age 15 and older in 40 countries who accessed the Internet from a home or work location.

It found that two-thirds visited at least one social networking site that month, and ranked Canada as the third most engaged social networking audience, following Russia and Brazil, with visitors each spending an average of 5.6 hours and viewing 649 pages per month.

Blog,Internet,Music

I think it’s important when using social network tools like Twitter that with tools like tweetback it can cause you to become very disconneted from your audience. This article helped to remind me as an artist about how to use tools like Twitter… and that this is only the beginning! (how exciting! :))

From: Amanda Palmer
Subject: twitter power, or “how an indie musician can make $19,000 in 10 hours using twitter”

this story has just been blowing people’s minds so i figures i should write it down.

1.
FRIDAY NIGHT LOSERS T-SHIRT, $11,000

about a month ago, i was at home on a friday night (loser that i often am when i’m not touring, i almost never go out) and was, of course, on my mac, shifting between emails, links and occasionally doing some dishes and packing for a trip the next day. just a usual friday-night-rock-star-multi-tasking extravaganza.

i twitter whenever i’m online, i love the way it gives me a direct line of communication with my fans and friends.

i had already seen the power of twitter while touring…using twitter i’d gathered crowds of sometimes 200 fans with a DAY’S notice to come out and meet me in public spaces (parks, mostly) where i would play ukulele, sign, hug, take pictures, eat cake, and generally hang out and connect. this was especially helpful in the cities where we’d been unable to book all-ages gigs and there were crushed teenagers who were really grateful to have a shot at connecting with me & the community of amanda/dolls fans.

i’d also been using twitter to organize ACTUAL last-minute gigs…i twittered a secret gig in LA one morning and about 350 folks showed up 5 hours later at a warehouse space….i played piano, filmed by current.tv, and then (different camera crew) did an interview with afterellen.com.
the important thing to undertsand here is that the fans were never part of the plan..,i basically just INVITED my fans to a press day, the press didnt’ plan it…i did.
i was going to be playing in an empty room and doing q&a with afterellen on a coach with only the camera watching.
it was like….why not tell people and do this in a warehouse instead of a hotel lobby or a blank studio? so i did.

it cost me almost nothing. the fans were psyched.

but back to the bigger, cooler story….

so there i am, alone on friday night and i make a joke on twitter (which goes out to whichever of my 30,000 followers are online):

“i hereby call THE LOSERS OF FRIDAY NIGHT ON THEIR COMPUTERS to ORDER, motherfucker.”
9:15 PM May 15th from web

one thing led to another, and the next thing you know there were thousands of us and we’d become the #1 topic trend on twitter.
zoe keating described it as a “virtual flash mob”.

the way twitter works (if you don’t have it) is that certain topics can include a hashtag (#) and if a gazillion people start making posts that include that hashtag, the topic will zoom up the charts of what people are currently discussing. it’s a cool feature.

so anyway, there we were, virtually hanging out on twitter on a friday night. very pleased with ourselves for being such a large group, and cracking jokes.

how do you “hang out” on the internet? well, we collectively came up with a list of things that the government should do for us (free government-issued sweatpants, pizza and ponies, no tax on coffee), AND created a t-shirt.
thank god my web guy sean was awake and being a loser with me on friday night because he throw up the webpage WHILE we were having our twitter party and people started ordering the shirts – that i designed in SHARPIE in realtime) and a slogan that someone suggested: “DON’T STAND UP FOR WHAT’S RIGHT, STAY IN FOR WHAT’S WRONG”. neil gaiman and wil wheaton joined our party. the fdnas felt super-special.

by the end of the night, we’d sold 200 shirts off the quickie site (paypal only) that sean had set up.
i blogged the whole story the next day and in total, in the matter of a few days, we sold over 400 shirts, for $25/ea.

we ended up grossing OVER $11,000 on the shirts.
my assistant beth had the shirts printed up ASAP and mailed them from her apartment.

total made on twitter in two hours = $11,000.
total made from my huge-ass ben-folds produced-major-label solo album this year = $0

2.
WEBCAST AUCTION, $6000

a few nights after that, i blogged and twittered, announcing a “webcast auction” from my apartment.
it went from 6 pm – 9 pm, my assitant beth sat at my side and kept her eyes on incoming bids and twitter feed.
while we hocked weird goods, i sang songs and answered questions from fans. we wore kimonos and drank wine. it was a blast.

people on twitter who were tuned in re-tweeted to other fans. the word spread that it was a fun place to be and watch.
we had, at peak, about 2000 people watching the webcast.

at the suggestion of a fan early in the webcastm anyone could, on demand, send us $20 via paypal and we would chew,
sign and mail them a postcard. we sold about 70, and we read all those names at the end of the webcast and thanked those
people for supporting us. here’s how the sales broke down:

all the items were signed by moi and hand-packed by beth and kayla._ the items and highest bidders were as follows:_ hilary, ukulele used on the european tour: $640 _jake, “guitar hero” plastic guitar controller used in album promo shoot: $250_ lary b, copy neo2 magazine, plus two post-war trade slap-bracelets & a crime-photo set: $230_ devi, glass dildo, with subtley-sordid backstory: $560 _liz b., “hipsters ruin everything” t-shirt, made by blake (get your very own here!!!!): $155.55_shannon m., my bill bryson book, a short history of neary everything: $280_ nikki, huge metal “the establishment” sign, used at rothbury festival for the circus tent i curated: $450 _j.r., purple velvet “A” dress used in the dresden dolls coin-operated boy video shoot: $400_ jessie & alan: who killed amanda palmer vinyl: $100_ nikki: wine bottle, auctioned BY REQUEST!!! $320 _shannon w., torn-to-shit vintage stockings used in the who killed amanda palmer/ michael pope video series: $200 _jodi,
school-note-book break-up letter, written to amanda from jonas woolverton in 7th grade (i still haven’t emailed him about that….): $250_ daryl, ANOTHER wine bottle, by request, that we had LYING AROUND: $320
and…………..
reto emailed, having barely missed the wine bottle, and asked us to send him “something funny” for $129.99. we sent a heath ledger statuette.

total made on twitter in 3 hours, including the postcards, was over $6000.
again, total made on my major-label solo album this year: $0

3.
TWITTER DONATION-ONLY GIG, $1800

a few days later, i twittered a guest-list only event in a recording studio in boston, to take place a week later.
the gig lasted about 5 hours, all told, with soundcheck and signing. i took mostly requests and we had a grand old time.
first come, first served. the first 200 people to ask got in, for free. i asked for donations and made about $2200 in cash.
i gave $400 back to the studio for the space and the help. we sold some weird merch. i think we should call it an even 2k.

total made at last-minute secret twitter gig, in about 5 hours = $2000
major-label record blah blah blah = $0

…..and for fun, and to thank my fans for being awesome, i’ve been doing some twitter perfomance art, including answering their questions by magic-markering my body until it’s covered, and displaying time-lapse make-up application advice….but that’s another story.

TOTAL MADE THIS MONTH USING TWITTER = $19,000
TOTAL MADE FROM 30,000 RECORD SALES = ABSOLUTELY NOTHING.

turn on, tune in, get dropped!!!!!

love,
amanda fucking palmer
http://www.amandapalmer.net
http://www.dresdendolls.com

p.s.
if you want to read the full blogs and see the pictures from the #LOFNOTC events, i blogged here:

1. the friday night that started it all:
http://blog.amandapalmer.net/post/111667948/twitter-the-beautiful-losers-lofnotc

2. the webcast and magic-marker/make-up mayhem:
http://blog.amandapalmer.net/post/127401792/wasnt-this-supposed-to-be-my-fucking-week-off

AUTHOR

Lisa Bassett is a Digital Marketing and Social Media professional from Toronto, Canada.

LisaBassett.com | Twitter | Linkedin | Facebook |